Last Updated: July 10, 2023
Welcome to SudamsBilu Windows. These Terms of Service govern your use of our website located at sudamsbilu.media (the "Website") and the window installation services provided by SudamsBilu Windows ("we," "our," or "us").
By accessing our Website or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access the Website or use our services.
By using our Website, you consent to receive communications from us. We may use your email address to communicate with you about your use of our services and to send you important notifications. You can opt out of non-essential communications by following the unsubscribe instructions included in these emails or by contacting us.
2.1 Our Content: All content included on the Website, such as text, graphics, logos, images, videos, and software, is the property of SudamsBilu Windows or its suppliers and protected by copyright and other laws. The compilation of all content on the Website is our exclusive property and protected by UK and international copyright laws.
2.2 Use License: We grant you a limited, non-exclusive, non-transferable, and revocable license to use and access the Website content for personal, non-commercial use. This license does not include:
2.3 Termination of Use: This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession.
3.1 Service Description: SudamsBilu Windows provides window installation, repair, and replacement services for residential and commercial properties. The specific scope of work for each project will be outlined in a separate written quote or contract.
3.2 Quotes and Estimates: Quotes provided via the Website, email, or phone are estimates only and subject to change following a detailed site inspection. Final pricing will be confirmed in writing before work commences.
3.3 Appointment Scheduling: Appointments can be scheduled through our Website, by phone, or email. We will make every effort to accommodate your preferred installation date, but specific times cannot be guaranteed due to potential unforeseen circumstances such as weather conditions or previous job overruns.
3.4 Cancellation Policy: If you need to cancel a scheduled installation, please provide at least 48 hours' notice. Cancellations with less notice may incur a cancellation fee.
4.1 Deposits: For most installations, a deposit of 25-50% of the total project cost is required to secure the order and begin the manufacturing process. The exact deposit amount will be specified in your quote.
4.2 Final Payment: The remaining balance is due upon satisfactory completion of the installation. We accept payment by bank transfer, credit/debit card, or cheque.
4.3 Late Payment: Late payments may be subject to interest charges at the rate of 8% per annum above the Bank of England base rate.
5.1 Product Warranty: All windows installed by SudamsBilu Windows come with a manufacturer's warranty against defects in materials and workmanship for a period specified in your contract, typically 10 years. This warranty is subject to the manufacturer's terms and conditions.
5.2 Installation Guarantee: We guarantee our installation work for a period of 5 years from the date of completion. This guarantee covers installation-related issues but does not cover problems arising from normal wear and tear, abuse, or lack of proper maintenance.
5.3 Making a Claim: To make a claim under your warranty or guarantee, please contact us via phone or email with details of the issue and proof of purchase.
6.1 Accuracy of Information: You are responsible for providing accurate and complete information when requesting quotes, scheduling installations, or completing forms on our Website.
6.2 Site Preparation: Prior to installation, you must ensure that the installation area is accessible, clear of obstructions, and that any necessary permissions (e.g., building regulations, planning permission) have been obtained.
6.3 Property Access: You must provide our installers with reasonable access to your property on the scheduled installation date. If access is not provided, and we are unable to complete the scheduled work, a rescheduling fee may apply.
7.1 The materials on SudamsBilu Windows's Website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
7.2 Furthermore, SudamsBilu Windows does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Website or otherwise relating to such materials or on any sites linked to this site.
8.1 In no event shall SudamsBilu Windows or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on SudamsBilu Windows's Website, even if SudamsBilu Windows or a SudamsBilu Windows authorized representative has been notified orally or in writing of the possibility of such damage.
8.2 Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on SudamsBilu Windows's Website could include technical, typographical, or photographic errors. SudamsBilu Windows does not warrant that any of the materials on its Website are accurate, complete, or current. SudamsBilu Windows may make changes to the materials contained on its Website at any time without notice. SudamsBilu Windows does not, however, make any commitment to update the materials.
SudamsBilu Windows has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by SudamsBilu Windows of the site. Use of any such linked website is at the user's own risk.
SudamsBilu Windows may revise these terms of use for its Website at any time without notice. By using this Website, you are agreeing to be bound by the then current version of these Terms of Service.
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
If you have any questions about these Terms of Service, please contact us: